Frequently Asked Questions
Answers to common inquiries regarding orders, sizing, delivery, and boutique services.
How fast will my order ship?
Orders placed before 2:00 PM CST Monday through Friday ship the same business day from our atelier. Standard express delivery typically takes 2 to 4 business days.
Do you offer free shipping?
Yes, we are delighted to provide complimentary Express Shipping on all orders over $100.00 within the United States.
What is your return and exchange policy?
We accept returns and exchanges within 3 days of receipt. All returned items must be unworn, unwashed, and in original condition with all tags and security ribbons attached.
How do I choose the right size?
Each product detail page contains specific fit and measurement guides. If you are between sizes, we recommend sizing up for structured fabrics, or contacting our concierge stylists.
Can I track my order?
Yes! As soon as your package is dispatched, you will receive an email confirmation with your official USPS tracking number. You can also view live status anytime under your Account page.
Where is your physical boutique located?
Our flagship boutique is located at 2100 S. Tanger Blvd, Gonzales, LA 70737 Suite 199.